Often the mistakes that lawyers commit in marketing their services are minor and easy to fix. The first thing to do is recognize them. In his article “7 Deadly Mistakes Lawyers make when Marketing Their Practices” Kenneth Hardison makes several key points I think are worth sharing. He feels that some of the most common mistakes are:
- Failure to execute your own strategies (stand out from other firms)
- Failure to show value proposition (what makes your firm better)
- Lack of consistency (the look and feel across all your marketing efforts)
- Lack of a full marketing plan with goals and a budget
- Failure to track your marketing results effectively(you should get back every dollar you spend)
- Procrastination or lack of follow-through. Make sure you see your efforts through to the end
- Lack of buy-in by everyone (lawyers and staff) to the marketing strategy.
Harding covers a lot of the things law firms shouldn’t do, but it is also important to look at the things they should do. Let’s look at a good example. Take for instance, this Los Angeles Employment Lawyer.
- The web site is clean easy to read and the message is consistent.
- They have a clear call to action on this site.
- The phone number is easy to find as well as a quick contact form.
- The content is easy to read and helpful.
Another area that helps this firm stand out is the inclusion of verdicts and settlements on the homepage. This allows potential clients to see that the firm is providing results to clients. One last point-this site is easy to navigate. There is nothing worse than going to a website and not being able to find what you are looking for.

