Legal Marketing Articles

Archive for December, 2009

Multiple Attorney Websites

Wednesday, December 9th, 2009

Often times attorneys will have multiple websites representing unique areas of practices that may or may not otherwise compliment each other if placed on one single website.  This of course is the primary and somewhat understandable reason for a law firm to take this route, however some cases can be a bit more devious.

Let’s assume the primary goal of the multiple sites is honest and intended to promote good will.  We’ll also assume we are talking about a mesothelioma lawyer who wants to market the intellectual property side of their practice by means of a secondary website.  Mesothelioma law and intellectual property law certainly would not compliment each other if placed within one website on one domain.  But if we were to create a sub domain of our primary domain (ie. Iplaw.mesotheliomalawyer.com), we can reap a few benefits.

First, we get to piggyback off our existing, primary domain that has accumulated age, trust, and authority in the eyes of the search engines.  It also should have accrued some degree of link equity since its creation that can be very beneficial for your new sub domain.  The engines will also most likely crawl and index this new content much faster than if it resided on a separate domain.

The second benefit we need to consider is the idea of user experience in terms of site/firm identity that will ultimately affect trust levels.  This is more of a traditional marketing idea to form a united approach in your marketing efforts.

Of course there is some debate over whether one should use sub domains over additional sub directories (domain.com/Iplaw/), though it should be quite easy to determine which method to utilize.  Ask yourself, “Are these two sets of content/material (mesothelioma and intellectual property) so different from each other that they should not be on the same website?”  If so, sub domains are your answer.  If however we are talking about personal injury and car accidents on the same website, then we take the sub directory route as these are complimentary practice areas.

Using Twitter at Your Law Firm

Monday, December 7th, 2009

Using twitter can be a frustrating task for anyone if you are unsure of the most effective way to ‘tweet’.  Twitter IS for everyone – and it’s super easy to use.  It doesn’t matter if you work for a small or large law firm – twitter can work in just about any situation for any company.  Making the most out of twitter is really where the difficult part comes in but it’s not really that hard to “MASTER TWITTER”.

In an article by CopyBlogger.com it mentions how Cindy King, an international sales specialist, saw a huge boost in business inquires by implementing a strategic Twitter plan.  “Following the right people on Twitter was key. There are some people very gifted at building relationships on Twitter. As I followed these online community builders, I realized that some of them are also excellent direct response copywriters. They get their Twitter followers to take action,” said King.

Here are some tips to get started:

1. Explore lots of twitter accounts that are from the folks who are really good at effectively using twitter.  One example is http://twitter.com/Alicia_at_Honda (Alicia at Honda).

2. Don’t be afraid to jump in.  No matter if you are a mesothelioma lawyer or disability attorney – you can effectively use twitter!

3. Buy a book.  When all else fails pick up Twitter for dummies!

Thankfully BusinessInsider.com reported “Twitter has produced a special guide for businesses to help them get started on Twitter, called Twitter 101. It’s clean and nicely designed, and full of case studies about how companies JetBlue, Etsy, American Apparel, and Pepsi use Twitter. It’s a good resource for companies and, frankly, anyone who wants a primer on Twitter.”

You can find that guide here.  You’ll find great tips like:

  • Tip: Twitter can be “ground-breaking” for businesses—a big claim. We truly believe it because we’ve seen lots of examples, many of which we share here. But if you’re new to Twitter and still wondering what all the fuss is about, hang around the site (or a good third-party client) for a week or two and give it a few minutes a day. Twitter almost always delivers “Aha!” moments for people, but it can take some getting used to before you have your moment of enlightenment.

A lot of other outside companies are starting to use twitter effectively.  Let’s just take big business as one example:

Tony Hsieh, CEO of Zappos.com said, “We’ve found that Twitter has been a great way for us to connect on a more personal level with our employees and customers. We use it to help build our brand, not drive direct sales. It’d be like asking how does providing a telephone number for customer service translate into new business when they are mostly non-sales-related calls. In the long term, Twitter helps drive repeat customers and word of mouth, but we’re not looking to it as a way of driving immediate sales.”

Don’t be scared – Twitter is easy and you can’t mess up.  All you have to do is actively engage in conversation with other folks who are talking about what you are talking about.  Use the search functionality and find people who are talking about the same subject matter as you.  Twitter gives a great tip for this:

  • Tip: To listen in on the conversations happening right now, search Twitter for the name of your company, product or brand. If you have a Twitter account already, your home page has a handy search box on the right side.

Most importantly – have fun and be genuine.  People will like you for that.

Social Bookmarking 102

Friday, December 4th, 2009

Social bookmarking sites are useful resources for Internet users.  While social bookmarking is mostly user friendly and simple, it is important to understand the other components of your legal marketing goals.  Other steps need to be taken in order to be successful when using social bookmarking sites.

Creating a solid website for your law firm with great content and geographically-specific keywords is important.  However, it may not be a good idea to bookmark a firm’s areas of practice page if it is simply a placeholder page with “Lorem ipsum” content.  If you do not plan on putting up good content on these placeholder pages within a reasonable amount of time, you may be better off bookmarking these pages later on.  So, please do your best to maintain your website.  And be sure to carefully select which pages you want to bookmark as well.  For instance, it may be pointless to bookmark your page’s sitemap.

With more and more ways to search online, users can utilize social bookmarking sites to find what they are looking for.  You can look up a law firm whose website has been bookmarked and specifically target this law firm’s geographic location and area of practice.

Because of this, it is important to write good content for your firm’s social bookmarks.  It shouldn’t be too time consuming.  Come up with a title, write an informative description for the page you are bookmarking, and do NOT forget to list keywords tags!  Keywords tags are very important, because most social bookmarking sites organize bookmarks using these tags.  These tags help make your bookmark searchable.  (Note: Not all of the sites use keyword tags, but when it is an option, you should ALWAYS include tags.)

Here is an example of keyword tags for a law firm:

new york city personal injury law firm, new york city injury attorneys, personal injuries lawyer in new york city, accident litigation, nyc accidents, legal representation, lawsuit, lawyers, attorneys

Lastly, be sure to be an active social bookmarker.  Do not just bookmark your own website.  You must bookmark content from a variety of sites.  Only submitting your law firm’s pages may cause you to be flagged as a marketer.  You do not want to appear to be on these social bookmarking sites JUST to promote your own efforts.  Browse through them and check out other users’ bookmarks.  Take the time to rate, vote, comment, and provide feedback on their bookmarks, in the hopes of them discovering the pages you have bookmarked.  You may even build a social bookmarking network by adding friends and actively participating in the social bookmarking world.

Intuitive Navigation for Legal Experts

Wednesday, December 2nd, 2009

The design of your website can influence whether or not a client will choose you. One problem I often find is poor navigation. If someone has trouble or gets confused when searching through your website, they will likely leave your website and search for another legal expert. Think about when you go to a website and you can’t find what you are looking for… you leave.  If you can’t find the information that you are looking for within the first 8 seconds, you are likely to leave that website and move on to the next site that appears in the search engine. You may have the more relevant content, but if the user can’t find it, then it doesn’t matter.

Intuitive navigation is important to create a lead. If you do a search for bankruptcy law firms in Dallas you come across the website for Dallas bankruptcy lawyer, Harriet Langston. The navigation for her website is intuitive and easy to use. She has a column on the left side with her core pages listed at the top and the areas of practice links listed underneath.

Having a good navigation isn’t hard to do. Before you design your website, think about the topics you want to discuss and what pages you need. Then arrange them into categories and subcategories. A quick way is to create index cards with each topic and create an outline. Decide on a few core Pages (Home, Practice Area, Our Firm, Contact Us, etc…) and work from there. Click here for more information about web standards for your website.