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Reach more clients when you Tweet with Hashtags

Monday, March 15, 2010
posted by GuestAuthor
Iran's Election Crisis

Twitter is an great way to get your name in front of people on the web.  You don’t need a large following, as with traditional marketing efforts, just networking with the people you know can bring you leads or referrals.

But what if you  do want to reach a larger audience, or you are getting overwhelmed trying to stay in touch with everyone, or you have different topics for different groups? This is where hashtags (#)  come in.

A hashtag is just the pound symbol – # – followed by the name used to broadcast to a specific group.  For example, you can have #lawyer or #attorney.  Anyone that is set up to follow that tag will then receive your tweet.

Check out www.hashtags.org to see if a group exists by using their search box. And if there isn’t a group already, then create a new one by tweeting it.  Just use the #hashtag in your post.

Let’s say you have multiple areas of practice and want to send a tweet, but it is only meant for a specific group of people.  You can create a hashtag for #duilawyer and then a #drugcrimelawyer  to tweet each potential client group separately.  Although it is possible, you probably wouldn’t use #frensodrugcrimelawyer even if you are a Fresno Drug Crime Lawyer.  The number of people following this tag is probably small, if any at all.

Keep your tags short.  Sticking with our Frenso-CA-lawyer-theme, if you are a domestic violence attorney in Fresno and you have a tag like #fresnodomesticviolenceattorney, consider using abbreviations.  This tag is too long and takes up a lot of your characters.  You’re better off with #domesticviolence or even #domviolence.

There are some commands that you need to be familiar with some you can broadcast your message to the people who want to read it. Here are some of the key commands:

  • Follow #tag lets you follow all updates tagged with #lawyer.
  • Follow username#tag – subscribe to all updates from a certain person that is sent to a group.
  • #tag message – Send a message or question to the group.
  • #tag !message – Send a message only to people who are subscribed to updates from #tag.
  • Leave #tag – Unsubscribe from the group. If your friends are subscribed to this group as well, you’ll still get messages from them that include updates for the group through your friends.
  • Remove #tag – Unsubscribe from the group and from friend messages that include this tag.

Common Mistakes Made by Law Firms in Legal Marketing

Friday, March 5, 2010
posted by GuestAuthor

Often the mistakes that lawyers commit in marketing their services are minor and easy to fix. The first thing to do is recognize them. In his article “7 Deadly Mistakes Lawyers make when Marketing Their Practices” Kenneth Hardison makes several key points I think are worth sharing. He feels that some of the most common mistakes are:

  • Failure to execute your own strategies (stand out from other firms)
  • Failure to show value proposition (what makes your firm better)
  • Lack of  consistency (the look and feel across all your marketing efforts)
  • Lack of a full marketing plan with goals and a budget
  • Failure to track your marketing results effectively(you should get back every dollar you spend)
  • Procrastination or lack of  follow-through.  Make sure you  see your efforts  through to the end
  • Lack of buy-in by everyone (lawyers and staff) to the marketing strategy.

Harding covers a lot of the things law firms shouldn’t do, but it is also important to look at the things they should do.  Let’s look at a good example. Take for instance, this Los Angeles Employment Lawyer.

  • The web site is clean easy to read and the message is consistent.
  • They have a clear call to action on this site.
  • The phone number is easy to find as well as a quick contact form.
  • The content is easy to read and helpful.

Another area that helps this firm stand out is the inclusion of verdicts and settlements on the homepage. This allows potential clients to see that the firm is providing results to clients. One last point-this site is easy to navigate. There is nothing worse than going to a website and not being able to find what you are looking for.

How Important are Client Testimonials?

Friday, February 26, 2010
posted by Marketinggal

A solid client base is the foundation of a successful law firm. The more legal services you offer, the more clients you obtain, the more business you bring to your firm. Bottom line. By keeping a steady list of loyal clients, the chances of referrals increases which – once again – brings more business to your firm.

Like all businesses, clients – or customers – develop an opinion about the services they receive. Clients’ judgments about the lawyers or firm that has helped them can make or break a firm’s reputation.

For example, if a divorce attorney overcharges, is consistently late for meetings or is constantly hard to reach, his or her client will not want to work with that attorney again and will express a bad opinion of him or her to anyone they talk to about the situation. As a result, all of those people that hear those bad things about the firm – that can also been seen as potential clients – will have no desire to seek legal help from that firm and will ultimately hire other competing lawyers.

Thus, clients’ positive testimonials and personal stories are an extremely important aspect to successfully market your law firm. As part of a good marketing strategy, all law firms should make sure to have a page of their websites dedicated only to successful client stories. This will show potential clients that they will be pleased with the service they receive and will ultimately boost the chances of more clients wanting to work with your attorneys.

Local search is becoming an increasingly essential element to any online marketing plan. With the emergence of the iPhone and other mobile devices for web browsing, a business that has taken the time to sign up with various online local directories like Yelp has a significant advantage over businesses who haven’t.

Until recently, Yelp’s “Nearby” function was leading the search space in its smartphone apps for local search. “Nearby” provides users of iPhones and the like quick access to the nearest restaurants, bars, banks and other local businesses.

Now Google is primed to take over that space with “Near Me Now,” which has the benefit of being built into Google with no further installation required. A user just has to access Google from their mobile device’s browser, let Google access their location via GPS, then click on the “Near Me Now” link that will appear.

How can a local law firm use this to its best advantage? Here’s an example:

Let’s say you are an Ohio birth injuries attorney with a practice in Cleveland. First, list your firm on Google Local, Yelp, Brownbook and other online local directories.

Next, when filling out your firm’s profile on these directories, make sure you set your location as Cleveland, and include other nearby towns, cities and counties from where you want to pull in leads.

Finally, use “birth injuries attorney” and other key phrases about your practice areas in your profile’s business description field.

Taking a couple hours to get your law firm listed in online local directories is the small step that could bring miles of benefits as web searching via mobile devices gains momentum.